Indestructible MFG currently offers FREE SHIPPING to US & Canada on orders of $75US or more.
We ship most orders through an over the border courier (Wizmo).
Packages are taken to a depot in New York State and transferred to USPS
Pickups are available Monday to Friday 10-6pm. Please email firstname.lastname@example.org to arrange a pickup.
*Please note, orders not picked up within 30 days are considered abandoned and you will be charged a 100% restocking fee. No refunds or exchanges! If you have an outstanding "Local Pickup" order, please email email@example.com
Order Processing and Shipping Times:Order processing times vary. We ship orders out 4x a week.
Once your order has been packed and shipped, you will receive a shipping confirmation email.
Most shipping confirmation emails will include tracking info.
Once your order has been inducted into the postal system, estimated delivery is
*These are estimated (business days) based on individual postal service standards and are not guaranteed shipping times. HOLIDAYS are a slower time for shipping carriers. The current delays are 10+ days on top of the usual shipping times
Shipping PolicyWe take no responsibility for any lost in transit, stolen, or damaged packages.
Once your package leaves our HQ it is up to you to keep an eye on the tracking info sent via email and be there to receive it.
We take no responsibility and have no control over any duties, customs costs or processing delays, transfers to local carriers in your country, strikes etc.
Return To SenderIf your package does not successfully deliver it will be sent back to us via Wizmo.
This is typically due to insufficient address information.
If the package needs to cross the border again, receiving it can take 2-3 weeks. Your tracking information will state "Returned to Original Sender".
This can happen if an address is missing information or invalid and the carrier was unable to deliver the package.
Once the returned package is back in our hands and restocked, you will be refunded minus the original shipping cost and a $5 return shipping fee.
We do not reship the initial order, Please place a new order with the corrected address.