We ship orders from Costa Mesa, California. Orders are sent via UPS, USPS or DHL Duties Paid.
The customer takes full liability for all postal charges, return shipment costs, customs charges and handling fees should they refuse to accept a parcel due to import duties or taxes.
We know that you will love what you ordered but if something doesn't work out, we will gladly accept unworn, unwashed or defective merchandise for return or exchange within 14 days from the delivery date. Unless you are processing an exchange, $10 will be deducted from your refund for return shipping. Original shipping costs are non-refundable. Items purchased outside of the United States/Canada are not eligible for returns due to customs issues.
All SALE items are FINAL and are not eligible for return.
Your refund will go back to the original method of payment used to make the purchase. We usually process returns quickly, but just in case, please allow up to 14 business days from when we receive the items for your account to be refunded.
We offer you the option to unlock free return shipping later for the eligible items in your order by paying a small returns fee at the time of purchase. If you choose to pay this fee during purchase, there is no additional charge for shipping your item(s) back to us. If you choose not to pay this fee during your purchase, you may be subject to a higher shipping/handling fee later at the rates that we require on the date you ship your item(s) back to us for a return.
Please note that this service does not exempt your order from final sale or other store policies.
You will need your order number and your zip/postal code to get started.
We know that you will love what you ordered but if something doesn't work out, we will gladly accept unworn, unwashed or defective merchandise for return or exchange within 30 days from the delivery date. Unless you are processing an exchange, $10 will be deducted from your refund for return shipping. Original shipping costs are non-refundable. Items purchased outside of the United States/Canada are not eligible for returns due to customs issues. All SALE items are FINAL and are not eligible for return or exchange.
We offer you the option to unlock free return shipping later for the eligible items in your order by paying a small returns fee at the time of purchase. If you choose to pay this fee during purchase, there is no additional charge for shipping your item(s) back to us. If you choose not to pay this fee during your purchase, you may be subject to a higher shipping/handling fee later at the rates that we require on the date you ship your item(s) back to us for a return.
Please note that this service does not exempt your order from final sale or other store policies.
Your refund will go back to the original method of payment used to make the purchase. We usually process returns quickly, but just in case, please allow up to 14 business days from when we receive the items for your account to be refunded.
***
LOOKING TO EXCHANGE OR RETURN?
No worries! Just have your order number and shipping zip/postal code in hand. You’ll find your order number in your Indestructible Order Confirmation email or Packing Slip. Got it? Then let’s get started!
That would s what i say to myself as n the mirror when i wear this beanie. Excellent shape and size cool label on the front to remind me not to wear it backwards. Reminds me of my days in the USMC. Love it really.
I wish I could give the items a review but I still have yet to receive them or even an update on shipping. I reached out to customer service and they said they would look into it but I have yet to hear back.
Fits perfect, looks great. I get compliments every time I wear it
This came with my Billings jacket and has now become my daily winter beanie. Great quality and surprisingly very warm.
Super warm and cozy!