Betty Hoodie

We ship orders from Costa Mesa, California.

USA orders are sent via UPS & USPS. Canadian + Int orders ship using DHL Ecommerce
We pack and ship orders 7 days a week. Usually orders are packed within 1-3 business days but orders can take longer during Holidays and Sales. Once your order has been packed and shipped, you will receive a shipping confirmation email. Most shipping confirmation emails will include tracking info. Once your order has been inducted into the postal system, estimated delivery is:

USA: 2-5 Business Days*
Canada: 6-15 Business Days*
International: 5-15 Business Days*

*These are estimated (business days) based on individual postal service standards and are not guaranteed shipping times.

Indestructible is proud to partner with Route, the leader in package protection and tracking solutions. By selecting Route+ at checkout your order will be protected from damage, loss*, or theft. In the unfortunate case that your order never arrives, you can easily file a claim with Route and receive a replacement or be fully reimbursed

Click HERE  to file a claim with Route
*Claims for packages marked as "delivered" must be filed after 2 days and before 10 days from the date the package was marked "delivered." Claims for packages presumed to be lost (where the status is not "delivered") must be filed after 5 days and within 30 days from the last status update.

If Route+ Package Protection is not selected at checkout, Indestructible is not responsible for damaged, lost, or stolen packages.

We know that you will love what you ordered but if something doesn't work out, we will gladly accept unworn, unwashed or defective merchandise for return or exchange within 14 days from the delivery date. Unless you are processing an exchange, $10 will be deducted from your refund for return shipping. Original shipping costs are non-refundable. Items purchased outside of the United States/Canada are not eligible for returns due to customs issues.
All SALE items are FINAL and are not eligible for return.

Your refund will go back to the original method of payment used to make the purchase. We usually process returns quickly, but just in case, please allow up to 14 business days from when we receive the items for your account to be refunded.

We offer you the option to unlock free return shipping later for the eligible items in your order by paying a small returns fee at the time of purchase. If you choose to pay this fee during purchase, there is no additional charge for shipping your item(s) back to us. If you choose not to pay this fee during your purchase, you may be subject to a higher shipping/handling fee later at the rates that we require on the date you ship your item(s) back to us for a return. 

Please note that this service does not exempt your order from final sale or other store policies. 

You will need your order number and your zip/postal code to get started.