We pack orders within approximately 2-3 business days. Once your order has been inducted into the postal system, estimated delivery is:
USA: 1-4 Business Days*
Canada: 3-14 Business Days*
International: 5-30 Business Days*
Pickups are available Monday to Friday 10-5pm at Indestructible HQ located at 1185 Bloor St. West, Toronto, Canada. Pickup instructions will be emailed with your order confirmation.
*Please note that these time-frames are not guaranteed, while we do all we can to ensure your order is delivered on time, we cannot be held responsible for any late delivery or failure to deliver due to circumstances beyond our control.
OUR EXCHANGE & RETURN POLICY
We know that you will love what you ordered but if something doesn't work out, we will gladly accept unworn, unwashed or defective merchandise for return or exchange within 14 days from the delivery date. Unless you are processing an exchange, $10 will be deducted from your refund for return shipping. Original shipping costs are non-refundable. Items purchased outside of the United States/Canada are not eligible for returns due to customs issues. All SALE items are FINAL and are not eligible for return or exchange.
Your refund will go back to the original method of payment used to make the purchase. We usually process returns quickly, but just in case, please allow up to 14 business days from when we receive the items for your account to be refunded.
LOOKING TO EXCHANGE OR RETURN?
No worries! Just have your order number and shipping zip/postal code in hand. You’ll find your order number in your Indestructible Order Confirmation email or Packing Slip. Got it? Then let’s get started!